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Jamie Robertson Joiners

Legal

Privacy Policy

How we collect, use and protect the information you share with us.

Last updated: September 2026

Jamie Robertson Joiners Ltd ("we", "us"), company number SC530240, is committed to protecting your privacy. This policy explains what personal information we collect when you use this website and how we handle it, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

What we collect

If you contact us through the website enquiry form, we collect the details you choose to provide: your name, email address, and optionally your phone number, the type of project, your town or area, and the contents of your message. We do not collect any of this information unless you submit the form.

How we use it

We use the information solely to respond to your enquiry, provide a quote, and discuss the work you are interested in. Our lawful basis for processing is our legitimate interest in responding to and managing enquiries about our services. We do not use your details for marketing without your consent, and we do not sell or share your information with third parties for their own purposes.

How your enquiry is processed

Our contact form is handled by Formspree, which forwards your message to us by email. Formspree is a US-based service and may process your data outside the UK under appropriate safeguards. If you would prefer not to use the form, you can contact us directly by phone or email instead.

How long we keep it

We keep enquiry correspondence only for as long as needed to deal with your enquiry and any resulting work, plus a reasonable period afterwards for our records, after which it is deleted.

Cookies and analytics

We use Google Analytics 4 to understand how the site is used: which pages are visited, roughly where visitors are located, and how they found us. It sets first-party cookies (named _ga and _ga_ followed by an identifier) to tell repeat visits apart. Google Analytics 4 does not store IP addresses. Google processes this data on our behalf and may transfer it outside the UK under its standard contractual safeguards; see Google's privacy policy.

You can opt out by blocking cookies for this site in your browser or by installing the Google Analytics opt-out add-on. We do not set advertising cookies. Some basic technical data may also be logged by our hosting provider to deliver and secure the site.

Your rights

You have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to or restrict our use of it. To exercise any of these rights, or if you have a question about this policy, please contact us:

If you are unhappy with how we have handled your information, you can also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.